Actions in the case of Emergency: Instant notification of Emergency situations

Installation:

This application can be installed in all the PCs desired and, in the case of any emergency or incident, permits immediate access to the Action protocols. It also permits the instant sending of notification e-mails and/or SMS (with global telephone coverage) of the emergency or incident using the pre-established list of addresses. This allows the emergency situation to be communicated the instant it occurs.

Action Protocols:

The Action Protocols can be created manually using this application, and can be imported and exported to other computer systems.

Additionally, these can be imported from the Emergency Plan itself, since “Action Protocol in the case of Emergency" document is created simultaneously when the Plan is being developed:

Risks inherent in the activity (Fire, explosion, gas leak, etc).
Risks related to the activity (Robbery, Attack, Bomb warning, letter bomb, etc).
Risks included in the Civil Protection Plans (Earthquakes, meteorites, floods, high winds, etc).

Thus, in the case of any incident or emergency situation contemplated in the Safety Plan, the application allows the action protocols to be followed in any situation are immediately available in each PC.

Massive sending of e-mails and SMS.

Not only are the action protocols for any emergency situation are immediately available, each PC can instantly send the message ALARM via SMS, e-mail or both, to the previously established list of addresses, immediately informing all personnel in the database of the situation:

This is the best method to implement the Self-Protection Plan and to report incidents and emergency situations effectively to all persons involved, providing action protocols and facilitating communications in the event of a crisis.

Email and sms sending

Processes and Operation of the application:

The following is a description of the processes followed by the application in order to execute effectively the Self-Protection Plan in the management of emergency situations:

1º. The application is installed in all the PCs and systems required (not necessarily all, in the way that not all PCs must be connected in a network).

2º. Once the application is installed, the Action Protocols are imported automatically (if not performed manually) from the previously created Self-Protection Plan, and can be modified if necessary.

3º. The Action Protocols can be installed in all PCs and systems or, better yet, each PC is provided with the appropriate Protocols specific to each according to sector, department, etc. For example, the warehouse PC will be provided with action protocols for emergency situation in the warehouse (fore, explosion, flooding, etc) while laboratory PCs will contain the protocols appropriate for their area (gas leaks, spills, etc), reception PCs will have the protocols to be followed in the case of bomb threats, general emergencies such as fire, etc. Thus, each PC has access to the action protocols necessary to deal with emergency situation in their specific areas.

4º. Each PC will contain a database of personnel (e-mail addresses and telephone numbers) to be notified immediately in the case of an emergency.

If these persons are the same in all systems, the database can be exported/imported from different systems, without the need to be entered manually in each PC.

Once the above steps have been performed, in the event of an emergency situation in a particular area or sector, the application can be instantly accessed by clicking on the icon on the PC, selecting the corresponding Protocol for the risk situation, providing sequential instructions on the screen.

This is the most effective and secure procedure to deal effectively with emergency situations.

From here the teams, personnel and emergency services can be notified of the emergency through the massive sending of e-mails and SMS using the installed database.

The persons involved can be notified of the emergency by SMS messages on their telephones, (anywhere in the world as UrbiCAD offer global coverage) or e-mail.

The system is very simple, indicated in the image:

Real time reports on sending SMS messages.

In order to have real time information and documentation of the SMS messages sent, UrbiCAD manages communications in real time, including the sending and receiving of messages in order to determine:

If the SMS was received.
If the SMS was sent and not received because the telephone is off or without coverage. In this case the application will send the message repeatedly until the message is received.

UrbiCAD will also indicate the reception time in seconds for telephones to receive the messages, creating a report on paper indicating telephone numbers where the messages sent, sending time and reception time.

These reports will be stored in the emergency file and can be accessed and printed at any time.

Printing action protocols:

All Protocols can be modified from each post (to be adapted to the personnel, specific location, etc) and can be printed on paper when required.

The Text Editor allows the user to:

Print the document directly (prior to the layout of the same as desired).
Export the document to .PDF format.
Export the document to Microsoft Word .DOC format
Export the document to .HTML format

Before printing or exporting the document, any number of modifications can be made: inserting headings, footnotes, logos, inserting, deleting or changing images, adding or eliminating tables, charts graphs, etc.